Thank you so much for your interest in becoming a Loaves and Fishes of Contra Costa(LFCC) volunteer. Our mission is to provide community-based food programs and partner services that focus on basic needs. We Nourish Lives! LFCC prides itself on providing a healthy and well-balanced meal. To date, LFCC has served a total of 6 million meals. 

LFCC provides meals and groceries from our 5 dining rooms and Central Kitchen located in Martinez, Pittsburg, Antioch, Oakley and Walnut Creek and our mobile unit.

Begin volunteering by signing up for shifts through our online calendar of opportunities here. Loaves and Fishes is fortunate enough to have many dedicated volunteers. If all shifts are filled, please check with us again to see if a shift in your desired location has opened up. 



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Your information


Required fields are marked with an asterisk (*).
First Name *
Last Name *
Mobile Phone *

For example, 123-456-7890
SMS/text messaging: By providing your mobile number and checking the box below, Loaves and Fishes of Contra Costa will be allowed to send you SMS (text) messages relating to their volunteer activities. To opt-out, reply STOP to any SMS message OR return to this form and uncheck the box.
I certify that I am: *
Birthdate *

A valid date as MM/DD/YYYY (for example: 11/30/2015)
Street Address (Apt No if applicable)? *
City
Zip Code *
State *
I certify that I can lift up to 25 pounds (not a requirement to volunteer) *

I certify that I can stand 3-4 hours during a shift (not a requirement to volunteer) *

Who should be contacted in case of an emergency (name, relationship, contact information)
How did you learn about LFCC?



Please indicate Interested volunteer type (select all that apply): *

Waiver

VOLUNTEER POLICIES/RELEASE OF LIABLITY WAIVER
Volunteers like you are the “heart” of Loaves and Fishes of Contra Costs (LFCC). Thank you for choosing to volunteer with us. We are excited to have your help in our efforts to address the hunger of our neighbors in Contra Costa County. Please review these policies and sign the waiver below regarding volunteering at LFCC. We believe the service we provide to our guests and sensitivity to their rights and needs is paramount. Maturity, a sense of responsibility, and devotion to our guests’ needs and services are expected of all LFCC Volunteers.

Purpose of Volunteer Policies
Loaves and Fishes of Contra Costa aims to provide and facilitate a pleasant, efficient and cooperative volunteer experience. Please understand that this document only highlights LFCC’s policies and practices and is not intended to be a contract or other legal document.

LFCC reserves the exclusive right to change any of these policies at any time and to expect adherence to the changed policy. Changes to or exceptions from these policies may only be granted by the Executive Director, and must be obtained in advance and in writing. Areas not specifically covered by these policies shall be determined by the Executive Director.

Definition of ‘Volunteer’
A “Volunteer” is anyone who, without compensation or expectation of compensation, performs services solely for humanitarian purposes at the direction of and on behalf of LFCC. Individuals wishing to volunteer must be officially accepted and enrolled by LFCC prior to beginning volunteer service. Volunteers are not employees of LFCC.

Service at the Discretion of Loaves and Fishes
LFCC accepts the service of all Volunteers with the understanding that such service is at the sole discretion of LFCC. Volunteers understand and agree that LFCC may at any time, for whatever reason, decide to end a Volunteer's relationship with LFCC. Where applicable, verification of licenses, certification, or other qualification requirements may need to be completed before an individual can begin volunteering at LFCC. A Volunteer may at any time, for whatever reason, decide to cease volunteering for LFCC. Notice of such a
decision should be communicated as soon as possible to the Volunteer Program Manager at 925-293-4792 or via email at volunteers@loavesfishescc.org or info@loavesfishescc.org.

Volunteer Rights and Responsibilities
Volunteers are a valuable resource to Loaves and Fishes, its staff and its guests. Volunteers will be provided with meaningful assignments, effective supervision, the opportunity for full involvement and participation, and recognition for their contributions. Volunteers will be given orientation at the LFCC serving site at which they are volunteering. In return, Volunteers agree to actively perform their duties to the best of their abilities and to remain loyal to the goals and procedures of LFCC.

Acceptance and Appointment
Service as a Volunteer begins with an official notice of acceptance or appointment to a volunteer position. Notice may only be given by an authorized representative of LFCC, who will normally be the Volunteer Program Manager, and/or the site-specific manager.
  • No Volunteer shall begin volunteer duties until they have been officially accepted for a position and have completed all necessary paperwork. <
  • Volunteers are expected to work for the entire length of the shift assigned and must be willing to perform ALL volunteer duties
  • LFCC will not accept walk-in Volunteers.


No Discrimination/No Harassment Policy
LFCC is committed to providing a work environment free of discrimination and harassment. In keeping with this policy, LFCC strictly prohibits discrimination and harassment on the basis of sex (which includes discrimination and harassment based on gender, pregnancy, childbirth or related medical conditions), as well as discrimination and harassment based on race, color, religion, age, mental or physical disability, medical condition, national origin, ancestry, marital status, veteran status, sexual orientation, family care or medical leave status, or any other legally protected characteristic. LFCC’s policy rests on the fundamental precept that each Loaves and Fishes employee, Volunteer and guest must treat all others with respect, dignity and professionalism. Therefore, Volunteers will avoid imposing their lifestyle, cultural and religious orientation upon LFCC staff, fellow Volunteers and guests. Deviation from that standard will not be tolerated. Failure to maintain our no discrimination/harassment policy may result in corrective action, up to and including termination of the Volunteer’s relationship with Loaves and Fishes.

Confidentiality
Volunteers are responsible for maintaining the confidentiality of all proprietary or privileged information to which they are exposed while serving as a Volunteer, whether this information involves staff, Volunteers, guests or other persons involved in overall LFCC business. Failure to maintain confidentiality may result in corrective action, up to and including termination of the Volunteer’s relationship with Loaves and Fishes. No information of any kind may be divulged to persons outside LFCC, unless:
    a) The Volunteer has been given prior written consent.
    b) The Volunteer is served with a subpoena or other legal process; or
    c) The information sought is covered by specific legal requirements for the breaking of confidentiality. Examples could include suspected child abuse or neglect, suspected elder abuse or situations in which a guest is a danger to themselves or others. In such cases, Volunteers are expected to report any concerns to an LFCC Staff Member or the Operations Manager, who will contact the appropriate authorities, as mandated by law.


Dismissal of a Volunteer
Volunteers who do not adhere to the rules and procedures of LFCC or who fail to satisfactorily perform their volunteer assignment may be subject to corrective action, up to and including termination of the Volunteer’s relationship with Loaves and Fishes. In most cases, LFCC supervisory staff will discuss any problems relating to a specific Volunteer prior to severing the Volunteer’s relationship. Possible grounds for severing the Volunteer’s relationship may include, but are not limited to, the following: gross misconduct or insubordination; theft of property or misuse of agency materials; harassment of guests; staff or other volunteers; unreasonable use of electronic devices (i.e., cell phones, iPods, mp3 players, video games, pagers); overuse of cell phones/pagers for personal calls or texting; failure to abide by agency policies and procedures; and failure to satisfactorily perform assigned duties.

Volunteers under 18
Volunteers who are over the age of 12 but under the age of 18 must have a supervising registered parent or guardian volunteer with them. Volunteer assignments for a minor will be performed in a non-hazardous environment and will comply with all appropriate requirements of child labor laws.

Dress Code
As representatives of LFCC, Volunteers, like staff, are responsible for presenting a good image to guests and to the community. Volunteers shall dress appropriately for the conditions and performance of their duties. For safety and sanitation reasons, volunteers must wear close-toed shoes at all times and either wear long hair tied back or wear protective headwear. Long pants and sleeved shirts are also required. For safety reasons, Volunteers may be sent home if they are not dressed appropriately.

Use of Electronics
Volunteers shall not use electronic devices such as iPods, mp3 players, video players, computers, pagers, etc. while volunteering at an LFCC facility. Use of headphones is prohibited for safety reasons.

Safety and Sanitation
LFCC is strongly committed to the health and safety of its Volunteers, employees and guests. Loaves and Fishes Management is responsible for creating and implementing safety plans and procedures which are posted at each serving site to minimize workplace injuries. Volunteers share responsibility for alerting management of hazards to health and safety, and are responsible for carrying out all posted safety procedures conscientiously. Any volunteer who creates, maintains, or allows a hazard to health or safety may be subject to corrective
action, up to and including termination of the Volunteer’s relationship with LFCC.

Grievances
A Volunteer participating in any of LFCC’s programs can register a complaint and seek redress in the following manner:
    1. Step One: The Volunteer should contact the LFCC Site Manager at the site where the grievance occurred. The grievance will be addressed by the Site Manager and the Volunteer will receive a response within five (5) business days. History has demonstrated that most grievances are handled by the LFCC Site Manager within 24 hours.
    2. Step Two: If the Volunteer is not satisfied with this response, he/she may contact the Volunteer Program Manager in writing, stating the complaint and the Volunteer’s objection to the resolution provided by the LFCC Site Manager. The complaint will be reviewed by the Volunteer Program Manager and the Volunteer will receive a response within five (5) business days. When the Volunteer Program Manager receives the written complaint, the Volunteer Program Manager will record the grievance, date, and history in the Volunteer Grievance Log.
    3. Step Three: If the Volunteer is still not satisfied, he/she may take the grievance and his/her dissatisfaction with previous redress efforts, in writing to the Executive Director. The complaint will be reviewed and a written resolution provided by the Executive Director within five (5) business days. The Executive Director shall review the Volunteer Grievance Log monthly with the Operations Manager to determine whether Volunteer grievances are being handled in a satisfactory and timely manner.


Assumption of Risk
I hereby agree to accept and assume, any and all risks and/or potential dangers, both known and unknown, of any and all types of personal injury, property damage or wrongful death, howsoever caused, while engaged as a Volunteer for Loaves and Fishes of Contra Costa.

Release
As consideration for the permission of LFCC to allow my voluntary participation, I hereby agree that I, my assignees, heirs, distributees, guardians, and legal representatives will not make any claim against, sue or attach the property LFCC or any of their agents, officers, employees, subcontractors (independent contractors or otherwise) for any personal injury, property damage or wrongful death resulting from the negligence or other acts, howsoever caused, by an employee, officer, agent, subcontractor, instructor independent contractor or otherwise of LFCC as a result of my participation as a Volunteer for Loaves and Fishes of Contra Costa and its related activities and events.

I hereby release LFCC and their agents, officers, employees, subcontractors or instructors (independent contractors or otherwise) from all actions, claims, causes of action, or demands, known or unknown, fixed or contingent, that I, my assignees, heirs, distributees, guardians and legal representatives now have or may hereafter have for any personal injury, property damage or wrongful death resulting from my participation as a Volunteer and its related activities and events. I hereby agree to accept and assume any
and all risks, known and unknown associated with or resulting from my participation as a Volunteer for LFCC.

Indemnity
I agree that in the event any claim for personal injury, property damage, or wrongful death shall be prosecuted against LFCC, their agents, officers, employees, subcontractors, or instructors (independent or otherwise), I, my assignees, heirs, distributees, guardians and legal representatives shall indemnify and hold harmless LFCC, their agents, officers, employees, subcontractors or instructors (independent or otherwise) from any and all claims or causes of action by whomever or wherever made or presented for
personal injuries, property damage, or wrongful death arising out of my conduct as a volunteer of LFCC.

I HAVE CAREFULLY READ THE VOLUNTEER POLICES AGREEMENT, AND FULLY UNDERSTAND ITS CONTENTS. I AM AWARE THAT THIS WAIVER IS A RELEASE OF LIABILITY BETWEEN ME AND LOAVES AND FISHES OF CONTRA COSTA.